Returns & Refund Policy
Refunds & Returns
RETURNS, EXCHANGES AND REFUNDS POLICY
We hope you are completely satisfied with your purchase. If you are
not happy with your order or have received a faulty item, please see
our policies below regarding the return, exchange or refund of your
item.
EXCHANGES
If you would like to return an item we are happy to discuss an
exchange up to 28 days from receipt of your order provided the item is
unworn, in perfect condition and in the original packaging
REFUNDS
You have a right to return an item you are unhappy with for a full
refund within 7 days of receiving your order provided the item is
unworn, in perfect condition and in the original packaging. Please
note SHOOP DOOP LONDON does not refund postage and packaging charges, or
any tax and duties payable outside of the EU.
In the interests of fraud prevention, your refund will be issued by
the same method by which you paid within 28 days of receipt of the
return.
FAULTY GOODS RETURNS
You are entitled to a full refund on any faulty goods within 3 weeks
of purchase.
RETURNS POSTAGE COSTS
Postage costs of sending any product back to us falls with the
customer. Please package your product properly and send it as recorded
delivery (with tracking number) for your own protection, as any items
lost in transit will not be considered for refunds or exchanges.
Please email us at Shoopdooplondon@gmail.com before posting any item back
to us so we can process your request. Quote your name and address,
details of product and reason for return. We will then advise on how
to proceed. We are unable to accept returns that have not been agreed
prior to shipping.
SALE PURCHASES
Online SALE purchases are NOT entitled to a refund or exchange.
For any more information please email shoopdooplondon@gmail.com.
RETURNS, EXCHANGES AND REFUNDS POLICY
We hope you are completely satisfied with your purchase. If you are
not happy with your order or have received a faulty item, please see
our policies below regarding the return, exchange or refund of your
item.
EXCHANGES
If you would like to return an item we are happy to discuss an
exchange up to 28 days from receipt of your order provided the item is
unworn, in perfect condition and in the original packaging
REFUNDS
You have a right to return an item you are unhappy with for a full
refund within 7 days of receiving your order provided the item is
unworn, in perfect condition and in the original packaging. Please
note SHOOP DOOP LONDON does not refund postage and packaging charges, or
any tax and duties payable outside of the EU.
In the interests of fraud prevention, your refund will be issued by
the same method by which you paid within 28 days of receipt of the
return.
FAULTY GOODS RETURNS
You are entitled to a full refund on any faulty goods within 3 weeks
of purchase.
RETURNS POSTAGE COSTS
Postage costs of sending any product back to us falls with the
customer. Please package your product properly and send it as recorded
delivery (with tracking number) for your own protection, as any items
lost in transit will not be considered for refunds or exchanges.
Please email us at Shoopdooplondon@gmail.com before posting any item back
to us so we can process your request. Quote your name and address,
details of product and reason for return. We will then advise on how
to proceed. We are unable to accept returns that have not been agreed
prior to shipping.
SALE PURCHASES
Online SALE purchases are NOT entitled to a refund or exchange.
For any more information please email shoopdooplondon@gmail.com.
